dos.4.step 1 Pursuant so you’re able to article L. 121-twenty eight of your own User Code, seats to help you situations otherwise exhibitions try neither exchangeable nor refundable.
That it consult must be made by email address to the adopting the address: , followed closely by a supportive document as well as the buy confirmation current email address, up until the 30th from September of one’s worried event release. Whether your demand try recognized, brand new Buyer is reimbursed within 30 (30) days pursuing the demand day of the Relationship towards the terminated tickets.
2.4.3. A ticket so you’re able to a convention or experience cannot be refunded, even when it’s destroyed otherwise stolen. But not, a duplicate are expected depending on the strategies given during the blog post 2.8 to void the initial ticket and take virtue of the identical to entry.
2.5.1. A reimbursement to own situations shall be requested just for situations terminated because of the Relationship without any you can postponement. A refund to possess conventions will be asked as long as the fresh location might have been temporarily otherwise definitively closed, provided the pass has not been stamped. No obtain new refund, full otherwise partial, from a condo-fee algorithm such as for instance a beneficial badges otherwise citation can be offered.
2.5.dos. The Relationship agrees to inform individuals about exceptional short term otherwise definitive closings, postponements and you can/or cancellations by all the adopting the means of correspondence: advice on admission desks, social networking, organization webpages an internet-based conversion website. 5.step 1.
Blog post 2.six : On the web ticketing: providing seats Tickets in the market on line will likely be various kinds: : Seats, E-entry, Badges, E-badges, and various costs: full price, discounted price and you can totally free.
Once buying a full-speed admission(s) on the on the internet sales Website, the new Purchaser gets a confirmation e-post within e-mail target conveyed during the time of buy, where in fact the complete-price admission(s) purchased can be downloaded. Brand new Customer can then:
Since indexed when you look at the post 2.3.dos, for free or quicker-price entry, the fresh new Buyer will only found a verification e-mail as opposed to an online elizabeth-solution.
If that’s the case, the new tickets need to be picked up within Association’s ticket tables once demonstrating ID and you will, if necessary, proof of position relationship from within lower than 3 months
Just like the support records try verified and once fee is done, the fresh Purchaser is also install its e-badge(s) from their My Membership area once they chosen this. In case your Purchaser chose a physical badge, they could pick it up throughout the festival work environment, 34 rue du d so you’re able to seven:00pm.
Brand new Relationship intends to contact, insofar to, those people planning build a reimbursement consult conference sudy this new requirements indexed inside post dos
2.six.cuatro. New Customer is also print-out entry yourself. Per pass is in PDF structure. To be appropriate, an admission need to be printed in portrait (vertical) structure, rather than switching brand new print dimensions, towards a page-sized layer off light paper empty to the both sides. One to pass represents for each and every entryway purchased. Before purchasing this new citation, the latest Consumer need certainly to consider to be certain they have the adequate devices so you’re able to print-out the brand new PDF document.
2.six.5. Security: this new tickets approved possess yet another bar password. Its legitimacy was seemed and you may inserted which have a pub-code viewer at entrance to every venue. It is impossible is accepted into exact same put that have an identical ticket from time to time. This new reproduction of seats is forbidden and will not become of any better to your Consumer.
Precisely the basic person to let you know the citation was accepted. He could be presumed getting new legitimate citation-owner. Recreating, copying otherwise counterfeiting the brand new pass by any means or making it designed for such intentions try blocked.